Return & Refund Policy

Return Period

We offer a 60-day return period from the date your order is delivered.

To initiate a return, you must contact our team within this period by emailing contact@leasignature.com and providing your order number.

Product Conditions

To be eligible for a return, the product must:

• Be unused and in the same condition in which it was received
• Be returned in its original packaging
• Include all original accessories, manuals, and documentation
• Show no signs of damage caused by misuse or improper handling

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping Costs

Returns are free of charge.

Once your return request has been approved, we will provide the necessary instructions to arrange collection or return shipping at no cost to the customer.

Non-Returnable Items

Returns will not be accepted in the following cases:

• Personalized or custom-made products
• Products purchased through third-party retailers or distributors
• Products damaged due to misuse or improper handling

Defective, Incorrect, or Damaged Products

If you receive a defective, incorrect, or damaged product, you must notify us within 60 days of receiving your order.

You will be required to provide:

• Order number
• Proof of purchase
• Photo or video showing the defect (if applicable)
• Full address
• Contact phone number

In such cases, we will provide a replacement or a full refund at no additional cost.

Refund Process and Timing

Once we receive the returned product and verify its condition, your refund will be processed within a maximum of 14 business days.

You will receive a confirmation email once the refund has been issued.

Refund Method

Customers may choose between:

• A refund to the original payment method
• Store credit

For card payments, the time required for the refund to appear in your account may vary depending on the issuing bank.

Order Changes and Cancellations

Orders may be modified or canceled before they have been processed for shipment.

Once an order has been packed or shipped, it can no longer be canceled. However, it may still be returned in accordance with the return procedure described above.